Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
Consumer Protection Platform Pledges: Telecom Pricing and Availability
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By Issue Area
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Telecom Service Complaints Rising
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
Fewer Complaints About All Telecom Services
Fewer consumer complaints about their telecommunications services reached the industry’s national arbiter, according to its...
How Well are Telecom Providers Handling Complaints?
The Commission for Complaints for Telecom-Television Services (CCTS) released its first annual review of the complaint...
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