Bank of Montreal (BMO) agreed to pay a $4-million penalty after the banking industry regulator found it had incorrectly charged...
Bank of Montreal Fined $4 Million for Incorrect Monthly Plan Fees
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By Issue Area
The High Costs of Low-Ball Offers
Canada’s investment industry arbiter finally disclosed how much consumers lose because it lacks the ability to require proper...
U.S. Consumer Financial Watchdog Under Siege
The U.S. agency established to protect consumers from harmful financial services industry practices is under seige – the latest...
Back to Single Bank Dispute Resolution Firm
Consumer disputes that cannot be resolved with their banks will all be routed to a single external dispute resolution provider...
Consumer Banking, Investment Complaints Skyrocket
Canadian consumers’ complaints about their banks and investment managers have nearly tripled, according to figures provided by...
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