A request for information from Canada’s Competition Bureau offers Canadians a chance to participate in the arbiter’s...
Regulators Seek Public Input on Rogers’ Shaw Purchase
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Consumer Protection Platform Pledges: Telecom Pricing and Availability
Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Key Milestone Achieved Towards Securing Reponse to Consumer Advocate Petition
The government of Canada has 45 days to respond to an e-petition calling for an independent Canadian Consumer Advocate, once...
Telecom Service Complaints Rising
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
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