Canadian telecom service providers showed a higher level of non-compliance with consumer complaint guidelines in 2021, according...
Telcom Non-Compliance with Complaint Procedures Rising
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By Issue Area
On Hold: Competition Bureau Seeks to Disconnect Rogers-Shaw
Canada’s Competition Bureau is seeking court approval to block the proposed $26-billion purchase of Shaw Communications by...
Canadian Consumer Telecom Complaints Rising
Consumer complaints about their telecommunications services are up, according to the 2020-21 annual report issued by the...
Regulators Seek Public Input on Rogers’ Shaw Purchase
A request for information from Canada’s Competition Bureau offers Canadians a chance to participate in the arbiter’s...
Consumer Protection Platform Pledges: Telecom Pricing and Availability
Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
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