Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...
Lower-Income Consumers More Likely to Use Financial Dispute Resolution
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By Issue Area
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
Consumers Council President Named to FCAC Consumer Protection Role
The Financial Consumer Agency of Canada (FCAC) today announced the appointment of Consumers Council of Canada President Don...
Financial Ombudsman Creates Consumer Interest Board Position
Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
Opt-in Consent Required in Canadian Open Banking Initiative
Canadians should be required to “opt-in” to open banking if they choose, an advisory committee studying the issue for the...
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