By Issue Area

Report Critical of Banks’ Ability to Choose Dispute Resolution Firms

Canadian consumers are not well served by the ability of banks to choose their own dispute resolution firms, according to a...

Following through on a campaign promise, Prime Minister Justin Trudeau has charged Minister of Innovation, Science and Industry...

Canadian consumer complaints about their telecommunications services continue to rise, according to the annual report of the...

An effort by a a long list of powerful consumer electronics companies to prevent certification of a class action lawsuit against...

Canadian governments can better handle consumer complaints and work more capably with consumer organizations, to promote and...