Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
Financial Ombudsman Creates Consumer Interest Board Position
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By Issue Area
The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
New Trade Pact Skirts Consumer Protection Issues
Provisions of the new tri-party North American trade agreement – now CUSMA, replacing NAFTA – continue to race ahead to meet a...
Canadian Consumer Groups Seriously Underfunded: Former OECD Policy Head
Canadian consumer groups are “small, lack profile and are seriously underfunded for the task at hand” compared to their...
Opt-in Consent Required in Canadian Open Banking Initiative
Canadians should be required to “opt-in” to open banking if they choose, an advisory committee studying the issue for the...
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