By Issue Area

CBC Marketplace Tackles Counterfeit Goods Protections

CBC’s flagship consumer protection program Marketplace will air an episode on the growing problem of counterfeit goods – a topic...

Canadians can tell policymakers whether two recent arrests related to alleged telephone tax scams actually result in a drop off...

Canadian banks are generally effective at resolving straightforward consumer complaints, but much less effective in handing more...

Canadian consumers are not well served by the ability of banks to choose their own dispute resolution firms, according to a...

The Financial Consumer Agency of Canada (FCAC) review into banks’ external complaint-handling has been submitted to the...

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