The Council recently issued an update to its 2019 research report The On-Demand Consumer, which investigated consumers’ views...
Updated On-Demand Report, Two Consultation Papers Now Available
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By Issue Area
Grocery Code Gets Green Light After Walmart Acceptance
All of Canada’s major grocery retailers are now willing to accept the terms of a grocery code of conduct that would establish...
Canadian Telecom Complaints Up 43 Per Cent
Canadian consumers are more upset with their telecom providers than ever, and those providers are unable to resolve those...
Canadian Grocery Shopping Habits Shift as Prices Rise
Attention, shoppers: the perfect storm for online grocery shopping may be over, but this trend is here to stay—with one expert...
Supply Chain Issues, Grocer Profiteering Hit U.S. Too
See if any of this sounds familiar. Supply chain bottlenecks during the pandemic allowed major grocery retailers to entrench...
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