By Issue Area

Telecom Providers Improve Their Complaint Handling

Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...

The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...

Canada’s transportation regulator released new draft rules for passenger refunds that broadly match what consumers believed were...

Canada's Office of Consumer Affairs announced the 21 projects that will be funded under its program for consumer organizations...

It’s going to be a hot summer in the homes and recall centres of Canada, judging from the number of products recently recalled...