Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Telecom Providers Improve Their Complaint Handling
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By Issue Area
Settlement Reached in HVAC Equipment Lease Class Action
A settlement agreement has been reached on behalf of class members to resolve a class action lawsuit related to HVAC equipment...
CBC News Flooded With Bank Fee Hike Complaints
Marrying price hikes with profit announcements has delivered Canada's major banks the kind of earned media coverage only Scrooge...
Rogers Bank Fined $250,000 for Issuing Credit Cards Without Consent
Canada’s financial consumer watchdog fined Rogers Bank $250,000 for failing to obtain consent before providing its customers...
On Demand Consumer Report Webinar
Consumers Council of Canada is hosting a special webinar introducing the final report of its two-year research project on the...
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