By Issue Area

OBSI To Regain Sole Responsibility for Bank Consumer Complaints

Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...

Four Ontario politicians have re-introduced a private member’s bill calling for the creation of a provincial consumer watchdog,...

Newer initiatives such as commitments to clean energy technology, rebates for high grocery prices and dental care gained most of...

The independence of ‘community’ directors is a key point of differentiation between the submissions of consumer organizations...

Ontario’s home building regulator gained new powers to impose financial penalties on builders, then revoked the license of one...