The widespread shift from paper to contactless and other forms of payment prevailed through 2019, even before the impact of...
Contactless Payments Rise, Cash Use on the Wane
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By Issue Area
How Are Consumers Protected From Online Order Delivery Problems?
A CBC News report on the problems consumers can face when there are problems with the delivery of their online orders included...
It’s World Anti-Counterfeiting Week
World Anti-Counterfeiting Week – November 16-20 – is focused this year on the underestimation globally of health and safety...
Lower-Income Consumers More Likely to Use Financial Dispute Resolution
Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...
Back to School, Back to Work Is Not Back to Normal
Consumer concerns about the ability of children to return to child care or school, and adults to return to the workplace...
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