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By Issue Area

Back to Single Bank Dispute Resolution Firm

Consumer disputes that cannot be resolved with their banks will all be routed to a single external dispute resolution provider...

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Cineplex Hit With $39 Million Judgment for Illegal Drip Pricing

Canada’s Competition Tribunal ruled that Cineplex’s $1.50 online booking fees were illegal, and ordered the movie theatre chain...

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Quebec Proposes Crackdown on Tipping on Tax, Better Grocery Unit Pricing

Quebec targeted restaurant tipping, grocery store price presentation, leasing rules and door-to-door HVAC sales in proposed...

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Updated On-Demand Report, Two Consultation Papers Now Available

The Council recently issued an update to its 2019 research report The On-Demand Consumer, which investigated consumers’ views...

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Grocery Code Gets Green Light After Walmart Acceptance

All of Canada’s major grocery retailers are now willing to accept the terms of a grocery code of conduct that would establish...

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