A Canadian Radio-television and Telecommunications Commission (CRTC) study of sales practices of wireless mobile services used...
What Secret Shoppers Say About Wireless Plan Purchases
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By Issue Area
A National Advocate for Consumers Is Needed
Consumers Council of Canada is urging the Government of Canada to act swiftly to keep its commitment to create a new agency able...
Advertising in the Age of COVID
Canada’s advertising industry adjudicator has received about 40 complaints about COVID-related issues in advertising, but only...
CIBC Fined $1.2 Million for Violating Credit Card Disclosure Rules
Canada’s financial institutions watchdog fined Canadian Imperial Bank of Commerce (CIBC) $1.225 million because the bank failed...
Do Consumers Have the Right to Paper Telecom Bills?
After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
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