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New Citizens Minister Gets a Job Description
The Prime Minister’s office delivered a new mandate letter to Minister of Citizens’ Service Terry Beech, giving the new minister...
Canada’s Competition Policy Reform Ticks Forward
Canada’s federal government introduced 30 pages of amendments to the Competition Act, in an omnibus bill following its Fall...
New Grocery Code Struggles to Gain Retailer Support
Mixed support for a new code of conduct for Canadian grocers focus on two key questions: Is it voluntary, and will it lower...
Ottawa Triples Funding for Consumer Research Program
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...