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TD Bank Fined $400,000 For Incorrect Disclosure of Seniors’ Bank Fees
Canada’s financial consumer watchdog fined Toronto-Dominion Bank $400,000 for incorrectly disclosing its charges for some...
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
PIN Questionnaire Shows Support for Government Action on Housing
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...
Airline Regulator Proposes New Rules for Passenger Refunds
Canada’s transportation regulator released new draft rules for passenger refunds that broadly match what consumers believed were...
Key Milestone Achieved Towards Securing Reponse to Consumer Advocate Petition
The government of Canada has 45 days to respond to an e-petition calling for an independent Canadian Consumer Advocate, once...