Research
Little Faith In Governments’ Ability to Provide Consumer Protection
Participants the Consumers Council of Canada’s Public Interest Network (PIN) indicate they have low confidence in governments'...
Contactless Payments Rise, Cash Use on the Wane
The widespread shift from paper to contactless and other forms of payment prevailed through 2019, even before the impact of...
How Are Consumers Protected From Online Order Delivery Problems?
A CBC News report on the problems consumers can face when there are problems with the delivery of their online orders included...
It’s World Anti-Counterfeiting Week
World Anti-Counterfeiting Week – November 16-20 – is focused this year on the underestimation globally of health and safety...
Lower-Income Consumers More Likely to Use Financial Dispute Resolution
Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...