Research
Evaluating Consumer Experiences in 2020
Do you have more or less confidence than a year ago in the supply of food? In the health care system? How much do you trust...
Fewer Complaints About All Telecom Services
Fewer consumer complaints about their telecommunications services reached the industry’s national arbiter, according to its...
Little Faith In Governments’ Ability to Provide Consumer Protection
Participants the Consumers Council of Canada’s Public Interest Network (PIN) indicate they have low confidence in governments'...
Contactless Payments Rise, Cash Use on the Wane
The widespread shift from paper to contactless and other forms of payment prevailed through 2019, even before the impact of...
How Are Consumers Protected From Online Order Delivery Problems?
A CBC News report on the problems consumers can face when there are problems with the delivery of their online orders included...