Research
Ontario Auditor Report Blasts Government Management, Enforcement
The release of Ontario Auditor-General’s reports December 1 reads like a consumer protection catastrophe. The complete package...
Predictable Pandemic Effects on Canadians’ Payment Choices
Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...
Consumer Protection Platform Pledges: Green and Bloc
Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
PIN Questionnaire Shows Support for Government Action on Housing
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...