Research
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
PIN Questionnaire Shows Support for Government Action on Housing
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...
On Demand Consumer Report Webinar
Consumers Council of Canada is hosting a special webinar introducing the final report of its two-year research project on the...
How the On-Demand Economy Changed Canadian Consumer Behaviour
For more than a decade, digital technology has changed Canada’s economy so that goods and services can be supplied to consumers...
PIN Questionnaire Focuses on the Ability to Meet Public Needs
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada focuses on consumers’ views about...