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Research

Same Product, Different Price. Is That Fair?

Consumers are always looking for the best possible deal on contemplated purchases. The benefits of price advantages have proven...

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Ontario Auditor Report Blasts Government Management, Enforcement

The release of Ontario Auditor-General’s reports December 1 reads like a consumer protection catastrophe. The complete package...

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Predictable Pandemic Effects on Canadians’ Payment Choices

Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...

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Consumer Protection Platform Pledges: Green and Bloc

Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...

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Telecom Providers Improve Their Complaint Handling

Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...

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