Research
Report: Canada’s Securities Arbiter Should Issue Binding Judgments
Consumer disputes involving Canadian securities firms should result in binding judgments from the industry’s independent arbiter...
Banks Continue to Push Higher Cost Credit Cards to Consumers
Canadian banks continue to nudge customers towards premium credit cards with higher annual fees, according to new research...
PIN Questionnaire Shows Support for Government Housing Action
The newest report from the Public Interest Network of the Consumers Council of Canada supports continued government action to...
Moving Behavioural Science from the Laboratory to the Workplace
Behaviour observed in controlled academic environments don’t always match experiences in real-life workplaces or the...
B.C. Wants to Hear From Consumers About Buying Experiences
British Columbia’s government wants to hear consumers’ experiences in buying products and services to help it improve consumer...