Research
A September Like No Other
September normally marks a change in household habits as children return to school. This September promises to be unlike any...
Which New Consumer Behaviours Will Stick?
Canadian consumers will be more likely to resume normal grocery shopping, but will likely remain wary of malls as COVID concerns...
Ontario’s Class Action Law Changes Under Fire
Proposed Ontario changes to class action laws are facing criticism that they follow U.S. laws too closely, and unfairly favour...
The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
COVID-19 Changing How Canadians Shop and Pay
Canadians report spending less, shopping less frequently and relying less on cash in survey results released by Payments Canada...