Public Statements

New research on paths to justice and the resolution of consumer problems

As a part of the Canadian Forum on Civil Justice’s Cost of Justice project, Dr. Les Jacobs, a director of the Consumers Council...

New housing-related standards promise consumer benefits

Consumers Council of Canada members were involved providing consumer representation involving two recent high-profile national...

Lack of urgency around report of food safety gap – symptom of systemic problem

Have Canadian consumers noticed Canadian food inspection officials have been given a deadline to tighten up their food...

Expert panel’s report addresses needs of families, millennials adapting to residential intensification

Lives lived closer together present big new challenges and hoped-for opportunities for Canadians -- particularly families -- as...

Canadian Businesses and Consumers Both Face Risk from Poorly Understood Terms and Conditions Statements

A new report by the Consumers Council of Canada cautions that overly complex privacy and terms and conditions statements can put...

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