By Issue Area
How Gift Cards Lose Their Value
A group of Canadian consumers recently discovered that the value of gift cards can disappear very quickly. Most provinces have...
Criminals Follow the Money to E-Transfers
“I rob banks because that’s where the money is”, a quote once attributed to bank robber Willie Sutton, is helpful in...
How Extended Protection Plans Differ
You have finally decided on a refrigerator. Compared prices, sizes, energy efficiency and other features. It seems like all the...
Hush Money and the Limitations of Online Consumer Reviews
Social media makes it easy for consumers to share their experiences on goods and services – positive and negative – with the...
Supreme Court of Canada decision keeps big companies from thwarting class action
An effort by a a long list of powerful consumer electronics companies to prevent certification of a class action lawsuit against...
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