By Date
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
PIN Questionnaire Shows Support for Government Action on Housing
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...
Airline Regulator Proposes New Rules for Passenger Refunds
Canada’s transportation regulator released new draft rules for passenger refunds that broadly match what consumers believed were...
Consumers Council of Canada Chooses 2021-22 Board of Directors
Consumers Council of Canada announced that on June 28 Don Mercer was re-elected as its President and three new members were...
Settlement Reached in HVAC Equipment Lease Class Action
A settlement agreement has been reached on behalf of class members to resolve a class action lawsuit related to HVAC equipment...
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