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Do Consumers Have the Right to Paper Telecom Bills?
After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
Council: Expand Consumer Advocate Role
Consumers Council of Canada has called for an expanded mandate for the federal government’s new Canadian Consumer Advocate and...
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
More Household Items Declared Fire Risks
Household goods presenting fire risks feature prominently in recent recall and safety alerts issued by Health Canada. The...
Council Submission on Upholstered and Stuffed Goods Published
The Consumers Council of Canada’s analysis of the impact of changes to upholstered and stuffed articles is now published and...