Do you have more or less confidence than a year ago in the supply of food? In the health care system? How much do you trust restaurants to treat you fairly and maintain your safety?

These are just some of the questions the Consumers Council of Canada is posing to its Public Interest Network (PIN) as part of its current questionnaire, which evaluates the experiences of consumers in exercising their rights in 2020, a year unlike any other.

The PIN is free for Canadian residents to join, and this year an open, public version of the year-end questionnaire allows new participants to share their experiences, insights and thoughts about the year. Input from the PIN contributes ideas to Consumers Council to assist it in evaluating priority issues for research, consumer education and consumer representation, as it works toward a better marketplace for Canadian consumers.

Summary reports of previous PIN participant questionnaires are available in the Council’s online store. To support the Council’s initiatives to listen to and express the concerns of Canada’s consumers, voluntary contributions are accepted when this free content is downloaded. Some store content requires payment, which also assists the Council’s not-for-profit work.