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By Issue Area

New Citizens Minister Gets a Job Description

The Prime Minister’s office delivered a new mandate letter to Minister of Citizens’ Service Terry Beech, giving the new minister...

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Canada’s Competition Policy Reform Ticks Forward

Canada’s federal government introduced 30 pages of amendments to the Competition Act, in an omnibus bill following its Fall...

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New Grocery Code Struggles to Gain Retailer Support

Mixed support for a new code of conduct for Canadian grocers focus on two key questions: Is it voluntary, and will it lower...

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Ottawa Triples Funding for Consumer Research Program

Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...

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OBSI To Regain Sole Responsibility for Bank Consumer Complaints

Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...

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