Mixed support for a new code of conduct for Canadian grocers focus on two key questions: Is it voluntary, and will it lower...
New Grocery Code Struggles to Gain Retailer Support
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Ottawa Triples Funding for Consumer Research Program
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
Ontario Struggles with Drink Container Recycling Program
One of the first attempts at following the Ontario government guidelines for making producers responsible for the costs of...
Minister Avoids Consumer Advocate Questions in Petition Response
The official government response to a public petition supporting a national consumer advocate avoided mentioning the advocate,...
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