Canadian telecom service providers showed a higher level of non-compliance with consumer complaint guidelines in 2021, according...
Telcom Non-Compliance with Complaint Procedures Rising
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By Issue Area
External Banking Complaints Resolution Back With Ottawa
Following the release of required reviews of the operations of Canada’s two banking dispute resolution operators, the issue of...
First Window Blind Recalls Under New Regulations
A British Columbia manufacturer became the first company to have its products recalled under the new window covering safety...
Report: Canada’s Securities Arbiter Should Issue Binding Judgments
Consumer disputes involving Canadian securities firms should result in binding judgments from the industry’s independent arbiter...
PIN Questionnaire Shows Support for Government Housing Action
The newest report from the Public Interest Network of the Consumers Council of Canada supports continued government action to...
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