A Canadian Radio-television and Telecommunications Commission (CRTC) study of sales practices of wireless mobile services used...
What Secret Shoppers Say About Wireless Plan Purchases
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By Issue Area
Do Consumers Have the Right to Paper Telecom Bills?
After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
CCTS Board Names New Consumer Representatives
Canada’s national telecommunications complaint handling organization has announced the appointment of two consumer group...
Federal Cell Phone Price Plan Draws Predictable Responses
Reaction to the federal government pledge to reduce cell plan prices over the next two years split along predictable lines....
National Telecoms Get Two Years to Lower Cellular Prices
The federal government has put Canada’s largest national cellphone networks on notice that they have two years to lower their...
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