The government of Canada has 45 days to respond to an e-petition calling for an independent Canadian Consumer Advocate, once...
Key Milestone Achieved Towards Securing Reponse to Consumer Advocate Petition
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By Issue Area
Telecom Service Complaints Rising
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
Fewer Complaints About All Telecom Services
Fewer consumer complaints about their telecommunications services reached the industry’s national arbiter, according to its...
How Well are Telecom Providers Handling Complaints?
The Commission for Complaints for Telecom-Television Services (CCTS) released its first annual review of the complaint...
What Secret Shoppers Say About Wireless Plan Purchases
A Canadian Radio-television and Telecommunications Commission (CRTC) study of sales practices of wireless mobile services used...
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