Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Telecom Providers Improve Their Complaint Handling
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Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
The government of Canada has 45 days to respond to an e-petition calling for an independent Canadian Consumer Advocate, once...
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
Fewer consumer complaints about their telecommunications services reached the industry’s national arbiter, according to its...
The Commission for Complaints for Telecom-Television Services (CCTS) released its first annual review of the complaint...