Consumer complaints about their telecommunications services are up, according to the 2020-21 annual report issued by the...
Canadian Consumer Telecom Complaints Rising
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By Issue Area
Regulators Seek Public Input on Rogers’ Shaw Purchase
A request for information from Canada’s Competition Bureau offers Canadians a chance to participate in the arbiter’s...
Consumer Protection Platform Pledges: Telecom Pricing and Availability
Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
Telecom Providers Improve Their Complaint Handling
Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Telecom Service Complaints Rising
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
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