Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
Financial Ombudsman Creates Consumer Interest Board Position
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By Issue Area
Opt-in Consent Required in Canadian Open Banking Initiative
Canadians should be required to “opt-in” to open banking if they choose, an advisory committee studying the issue for the...
Banks Struggle With More Complex Consumer Complaints
Canadian banks are generally effective at resolving straightforward consumer complaints, but much less effective in handing more...
RRSP Decisions Should Include Cost Considerations
Investors looking at their options during RRSP season should also consider how much those options may cost. Investor advocacy...
Canadians Expect Their Spending to Rise Faster Than Their Incomes
Canadian consumers continue to expect to lose ground financially over the next year, according to a Bank of Canada Survey of...
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