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By Issue Area

What Is In The Grocery Code Of Conduct?

Canada’s proposed Grocery Code of Conduct focuses on the relationship between grocery retailers and suppliers. The code will...

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When Consumers’ Right to Speak Meets Merchants’ Reputations

A consumer's right to speak should prevail unless a merchant is able to prove actual damages, says a new Canadian research...

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Consumer Banking, Investment Complaints Skyrocket

Canadian consumers’ complaints about their banks and investment managers have nearly tripled, according to figures provided by...

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Canadian Telecom Complaints Up 14%

Canadians complained more about their wireless services, and less about their internet, television and telephone services,...

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New Brunswick Introduces New Consumer Protection Legislation

New Brunswick’s government introduced a bill to create a new Consumer Protection Act to provide broad protection for consumers...

read more
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