Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
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By Issue Area
Minister Avoids Consumer Advocate Questions in Petition Response
The official government response to a public petition supporting a national consumer advocate avoided mentioning the advocate,...
Renewed Call for Canadian Consumer Advocate
A petition calling for the government to follow through on its commitment to establish a Canadian Consumer Advocate has been...
Budget 2023 – Canada’s Consumer Initiatives
Newer initiatives such as commitments to clean energy technology, rebates for high grocery prices and dental care gained most of...
How Independent Are Financial Services Arbiter Community Directors?
The independence of ‘community’ directors is a key point of differentiation between the submissions of consumer organizations...
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