A consumer's right to speak should prevail unless a merchant is able to prove actual damages, says a new Canadian research...
When Consumers’ Right to Speak Meets Merchants’ Reputations
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By Issue Area
Consumer Banking, Investment Complaints Skyrocket
Canadian consumers’ complaints about their banks and investment managers have nearly tripled, according to figures provided by...
Canadian Telecom Complaints Up 14%
Canadians complained more about their wireless services, and less about their internet, television and telephone services,...
New Brunswick Introduces New Consumer Protection Legislation
New Brunswick’s government introduced a bill to create a new Consumer Protection Act to provide broad protection for consumers...
Canada’s Competition Policy Reform Ticks Forward
Canada’s federal government introduced 30 pages of amendments to the Competition Act, in an omnibus bill following its Fall...
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