Canadians complained more about their wireless services, and less about their internet, television and telephone services,...
Canadian Telecom Complaints Up 14%
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New Brunswick Introduces New Consumer Protection Legislation
New Brunswick’s government introduced a bill to create a new Consumer Protection Act to provide broad protection for consumers...
New Citizens Minister Gets a Job Description
The Prime Minister’s office delivered a new mandate letter to Minister of Citizens’ Service Terry Beech, giving the new minister...
New Grocery Code Struggles to Gain Retailer Support
Mixed support for a new code of conduct for Canadian grocers focus on two key questions: Is it voluntary, and will it lower...
Non-Disclosed Mortgage Discharge Fees Draw $1.6 Million Penalty
Failure for more than 10 years to properly disclose all the costs of discharging a mortgage led to a $1.6 million penalty...
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