Canada’s national telecommunications complaint handling organization has announced the appointment of two consumer group...
CCTS Board Names New Consumer Representatives
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By Issue Area
Which New Consumer Behaviours Will Stick?
Canadian consumers will be more likely to resume normal grocery shopping, but will likely remain wary of malls as COVID concerns...
The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...
Unlocking the Value in Your Points Program
Many consumers accumulate points and other rewards in loyalty programs to splurge for some future luxury. At this time, that...
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