After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
Do Consumers Have the Right to Paper Telecom Bills?
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Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
Council Submission on Upholstered and Stuffed Goods Published
The Consumers Council of Canada’s analysis of the impact of changes to upholstered and stuffed articles is now published and...
A September Like No Other
September normally marks a change in household habits as children return to school. This September promises to be unlike any...
Supreme Court Rules Against Distant, Expensive Arbitration
Canada’s highest court ruled that costly, distant arbitration processes found in contracts may not be valid if there is an...
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