Consumer complaints about their telecommunications services are up, according to the 2020-21 annual report issued by the...
Canadian Consumer Telecom Complaints Rising
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By Issue Area
Ontario Auditor Report Blasts Government Management, Enforcement
The release of Ontario Auditor-General’s reports December 1 reads like a consumer protection catastrophe. The complete package...
Who Pays Later in Buy Now, Pay Later Transactions?
The hot new shopping trend this holiday season is not about what consumers buy, but rather how they pay. Buy Now Pay Later...
Predictable Pandemic Effects on Canadians’ Payment Choices
Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...
Regulators Seek Public Input on Rogers’ Shaw Purchase
A request for information from Canada’s Competition Bureau offers Canadians a chance to participate in the arbiter’s...
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