After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
Do Consumers Have the Right to Paper Telecom Bills?
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By Issue Area
Consumers Council President Named to FCAC Consumer Protection Role
The Financial Consumer Agency of Canada (FCAC) today announced the appointment of Consumers Council of Canada President Don...
Bell Gets 90-Day Trial to Use AI to Block Scam Calls
The Canadian Radio-television and Telecommunications Commission (CRTC) granted Bell Canada a 90-day trial to use its artificial...
Financial Ombudsman Creates Consumer Interest Board Position
Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...
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