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By Issue Area

Ottawa Triples Funding for Consumer Research Program

Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...

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OBSI To Regain Sole Responsibility for Bank Consumer Complaints

Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...

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Ontario Private Members Bill Renews Call for Consumer Watchdog

Four Ontario politicians have re-introduced a private member’s bill calling for the creation of a provincial consumer watchdog,...

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Budget 2023 – Canada’s Consumer Initiatives

Newer initiatives such as commitments to clean energy technology, rebates for high grocery prices and dental care gained most of...

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How Independent Are Financial Services Arbiter Community Directors?

The independence of ‘community’ directors is a key point of differentiation between the submissions of consumer organizations...

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