Canada's Office of Consumer Affairs announced the 21 projects that will be funded under its program for consumer organizations...
Funding for Consumer Research Projects Announced
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By Issue Area
Trend To Online, Contactless And Mobile Transactions Continues
Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...
Telcom Non-Compliance with Complaint Procedures Rising
Canadian telecom service providers showed a higher level of non-compliance with consumer complaint guidelines in 2021, according...
External Banking Complaints Resolution Back With Ottawa
Following the release of required reviews of the operations of Canada’s two banking dispute resolution operators, the issue of...
Report: Canada’s Securities Arbiter Should Issue Binding Judgments
Consumer disputes involving Canadian securities firms should result in binding judgments from the industry’s independent arbiter...
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