A consumer's right to speak should prevail unless a merchant is able to prove actual damages, says a new Canadian research...
When Consumers’ Right to Speak Meets Merchants’ Reputations
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Ottawa Triples Funding for Consumer Research Program
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...
How Regulatory Administrative Authorities Can Improve Consumer Engagement
In the 25 years since regulators began designating ‘administrative authorities’ operating at arm’s length from government, the...
Funding for Consumer Research Projects Announced
Canada's Office of Consumer Affairs announced the 21 projects that will be funded under its program for consumer organizations...
Trend To Online, Contactless And Mobile Transactions Continues
Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...
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