A specific segment of consumers buy most of the extended product protection plans sold on major household durables, a...
Extended protections often misunderstood and bought mostly by specific segment of consumers
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By Issue Area
Expensive instalment loans deserve more critical scrutiny by consumers and governments
Canadians enjoy little protection against the high prices and sales practices of instalment lenders, whose loans challenge legal...
Consumers nervous to get good, useful advice about energy performance of their homes
Canadians acting to improve their homes and make them more energy efficient, whether to reduce their contribution to climate...
AI beats people playing chess, Jeopardy – What about at negotiating prices?
As never before, Canadian consumers must vigilantly compare prices and know who and what’s behind the price offers made to them,...
Consumers want tax- and ratepayer-subsidized home energy efficiency programs to be problem free
Half of Canadian consumers say they have participated in government or utility organized programs to improve home energy...
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