Canada’s financial institutions watchdog fined Bank of Montreal (BMO) $500,000 because of the bank’s failure to gain proper...
Bank of Montreal Fined $500,000 for Violating Credit Insurance Rules
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Lower-Income Consumers More Likely to Use Financial Dispute Resolution
Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...
CIBC Fined $1.2 Million for Violating Credit Card Disclosure Rules
Canada’s financial institutions watchdog fined Canadian Imperial Bank of Commerce (CIBC) $1.225 million because the bank failed...
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
Consumers Council President Named to FCAC Consumer Protection Role
The Financial Consumer Agency of Canada (FCAC) today announced the appointment of Consumers Council of Canada President Don...
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