A lack of objection or silent acquiescence does not qualify as “express consent”, Canada’s financial consumer watchdog concluded...
RBC Fined $350,000 for Failing to Get Clear Consent for Credit Limit Hikes
read more
By Issue Area
Bank of Montreal Fined $500,000 for Violating Credit Insurance Rules
Canada’s financial institutions watchdog fined Bank of Montreal (BMO) $500,000 because of the bank’s failure to gain proper...
Lower-Income Consumers More Likely to Use Financial Dispute Resolution
Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...
CIBC Fined $1.2 Million for Violating Credit Card Disclosure Rules
Canada’s financial institutions watchdog fined Canadian Imperial Bank of Commerce (CIBC) $1.225 million because the bank failed...
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
Categories
- Action
- Advertising & Sales
- All
- Appointments
- Autos
- Beware
- Class Action Notices
- Clothing
- Copyright
- Corporate Social Responsibility
- Credit
- Education
- Energy
- Financial Services
- Focus-Climate Change
- Focus-Digital Economy
- Focus-Food Information
- Focus-Indebtedness
- Focus-Residential Intensification
- Food
- Games of Chance
- Home Furnishing & Equipment
- Housing & Shelter
- Information Technology
- Insurance
- Media & Culture
- Payday Loans
- Payments
- Personal Care
- Public Safety
- Public Statements
- Public Transportation
- Recreation & Travel
- Research
- Research Announcements
- Reviews
- Right-Basic Needs
- Right-Choice
- Right-Education
- Right-Information
- Right-Privacy
- Right-Product Safety
- Right-Redress
- Right-Representation
- Right-Safe Environment
- Savings & Investment
- Standards Development
- Telecom-Telephone
- Telecom-Wired
- Telecom-Wireless
- Trade
- Trendy
- Waste
- Water
- Weights and Measures