Canadian consumers may feel an extra pinch starting October 6, when merchants gain the ability to add surcharges of up to 2.4%...
Higher Costs Loom for Credit Card Users
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By Issue Area
Trend To Online, Contactless And Mobile Transactions Continues
Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...
External Banking Complaints Resolution Back With Ottawa
Following the release of required reviews of the operations of Canada’s two banking dispute resolution operators, the issue of...
OBSI Consumer Council Shuttered After Mass Resignation
The Ombudsman for Banking Services and Investments (OBSI) shut down its Consumer and Investor Advisory Council (CIAC) in...
Report: Canada’s Securities Arbiter Should Issue Binding Judgments
Consumer disputes involving Canadian securities firms should result in binding judgments from the industry’s independent arbiter...
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