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By Issue Area

Trend To Online, Contactless And Mobile Transactions Continues

Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...

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Banks Continue to Push Higher Cost Credit Cards to Consumers

Canadian banks continue to nudge customers towards premium credit cards with higher annual fees, according to new research...

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More Than a Penny for Your Thoughts – 25,000 Pennies!

Canada doesn't actually have a penny any more – inflation and the cost of making one led the Government of Canada to do away...

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Scotiabank Avoids Fine by Self-Correcting and Reporting Improper Sales

Scotiabank failed to gain proper consent for optional services added to client accounts, but Canada's financial consumer...

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Mandate Letters Target Several Important Consumer Issues

The mandate letters just assigned to federal cabinet ministers outline an ambitious agenda to improve the safety and security of...

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