Scotiabank failed to gain proper consent for optional services added to client accounts, but Canada's financial consumer...
Scotiabank Avoids Fine by Self-Correcting and Reporting Improper Sales
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Mandate Letters Target Several Important Consumer Issues
The mandate letters just assigned to federal cabinet ministers outline an ambitious agenda to improve the safety and security of...
Who Pays Later in Buy Now, Pay Later Transactions?
The hot new shopping trend this holiday season is not about what consumers buy, but rather how they pay. Buy Now Pay Later...
Predictable Pandemic Effects on Canadians’ Payment Choices
Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...
Consumer Protection Platform Pledges: Financial Services and Banking
Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...
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